Sizing & Care

How do I determine what size to order?

The size chart, linked on each product page, provides the best fit per size based on your student's measurements. 

How do I properly care for my products?

Please follow the care instructions on each garment.

Ordering

How do I check my order status?

You can check your order status here. You will need your order number and the email address you used to place your order.

Payment

What forms of payment do you accept?

We accept Visa, MasterCard, American Express and Discover.

When will I be charged for my order?

Your credit card will be charged when your order goes into production.

Why is “Global Schoolwear/May Avenue” charging me?

Global Schoolwear/May Avenue is the web host and service provider for School Uniforms by Tommy Hilfiger.

Promotions

Do you have coupon or promotion codes for order discounts?

The items on this website are discounted. The site will not accept promotion codes or other discounts.

Shipping & Delivery

What are my shipping options?

Visit shipping page for shipping details.

When will I receive my merchandise?

Current order processing is 3 - 5 business days from our facility (this is in addition to the shipping timeframe).

Once an order is received, it will leave our facility in approximately 3 - 5 business days. The total timeline for delivery of an order is 3 - 5 business days for processing plus shipping.

Can I reroute a package that has shipped, if I change my mind?  

No, there is no option to reroute once the package ships.

Returns & Exchanges

What is your return policy and how can I return merchandise?

Items on this webstore are Final Sale. No returns or exchanges will be accepted.